Google Backup And Sync Not Opening
Google Chrome provides you an option to sync your data between devices on which you usually open the Chrome browser. When you sign-in to Chrome, a feature called Chrome Sync is turned on which synchronizes your bookmarks, browsing history, autofill, passwords, etc. With your Google account so that you can use them on all your devices. This feature is quite useful in cases when you want to catch up on a YouTube video later on your Mobile which you were previously watching on your PC, or continue editing a document online when you migrate from Mobile to your Tablet. Google Chrome sync not workingHowever, sometimes you can face problems syncing your information on Chrome when you get a sync error or when you’ve made changes to your synced data, but you’re not able to see it on other devices.
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This guide will help you with such Google Chrome sync errors.What causes the problemWhen you sign in to Chrome and enable Sync, Chrome uses your Google Account to encrypt your synced data with the help of a Sync Passphrase. When you set a passphrase, you can encrypt and store your data on Cloud without letting anyone read it. You need this passphrase to continue syncing between all your devices where you use Chrome.At times, it might as well happen that you forget your passphrase or you’ve made changes to your Google account recently. Under such circumstances, Chrome Sync can break and result in syncing errors, as the one shown in the image above.If you are facing such issues, let us see how you can resolve issues with Chrome Sync.Fix 1: Enter your correct passphraseYou can reshuffle the sync settings by providing your correct passphrase.
Here’s how to do so:1. In Chrome window, click on vertical ellipsis menu button ( ) on top-right to open Chrome menu.2. Click on the Sync error message to open Advanced Sync Settings.3. Under Encryption options section, enter your correct passphrase. If you’ve used your Google account to encrypt the data, then enter your previous Google account password.4. Click OK to refresh the sync settings.Fix 2: Disconnect and reconnect your Google Account to ChromeIf the above fix didn’t help, you could try this one out:1. Open Chrome menu by clicking the vertical ellipsis button and click on Settings.2.
In Settings window/tab, click on Disconnect your Google Account button.3. A confirmation dialog box will pop up with an option to clear history, bookmark and other settings as well with disconnecting the account. Click on Disconnect account to confirm. Your account will be disconnected. Close the Chrome window and quit the browser completely, then re-open it.5. Open Settings window again and click on Sign in to Chrome to reconnect your Google Account.6. Once you’ve signed in, you can see that your Chrome Sync settings are back in place.Fix 3: Reset passphrase using Google DashboardGoogle Dashboard for Chrome Sync is where you can see all information regarding your synced data like counts for your stored items, including those which are not visible in Chrome.You can use the dashboard to reset Chrome sync.
This will potentially clear your data from the Google servers and remove your passphrase, but the data stored on your devices won’t be deleted. Here’s how to reset sync settings:1. Assuming that you are logged into your Google Account, click to open Chrome Sync Dashboard.2. Scroll down to the bottom where Reset sync option is available.3.
Click Reset sync and then click OK in the confirmation dialog box to reset your passphrase. Sign back into Chrome and start syncing again.Once the issue is resolved using any of the above methods, your data and settings can be synced across multiple devices where you use Chrome.Let us know in the comments section if you are facing any difficulty with the fixes mentioned above.
Problems with Google Backup and SyncIt’s tempting to blame the 1803 Update. After all, we just learned that Microsoft has thrown quality control out the proverbial window. (See my article for details on that.) But a Google search reveals that this problem predates the 1803 Update. The update may still be causing Dave’s issue, but it cannot be the only cause.Another possibility is Microsoft’s OneDrive, which added features very similar to Backup and Sync in August, 2018. Any of the known between the two apps could cause either or both to misbehave.
Is that the problem here? No, Dave says that he does not run OneDrive, but the app does exist on every Windows 10 machine.I had Dave open Task Manager (Ctrl-Shift-Esc) and check its Startup tab to see if the OneDrive service was being loaded at startup.
It was disabled, as the screenshot below shows. But look at the highlighted item in the screenshot. Googledrivesync.exe is also disabled! That filename stands for Google Drive Synchronizer, better known as Backup and Sync from Google. No wonder Dave can’t get it to run.Dave doesn’t know how that process got disabled, and neither do I. But if it was done by Microsoft the sabotage would have been widespread; it would have been detected by experts and publicized far and wide.
It is more likely that Dave disabled the process, wittingly or unwittingly, and forgot he did so. That’s OK, Dave, we all do such things.Enabling googledrivesync.exe, re-installing the Backup and Sync desktop app, and restarting the machine cured the problem for Dave. His data is again constantly backed up to Google Drive.
When files are deleted from synced folders on either Dave’s laptop or Google Drive, the changes are reflected in the other location. His synced folders are available on his Android phone, and the phone’s files are available on his laptop.As I said above, there may be multiple causes of a problem with Backup and Sync.
Backup And Sync Doesn't Open
A bit of research shows there are some common problems, including 'Files not syncing between your computer and My Drive', 'Backup and Sync stuck on Preparing for Sync', and 'Backup and Sync client stops suddenly'. Not familiar with Google's Backup and Sync app?
See my article to learn about one easy way to make sure that the documents and photos on your Windows or Mac hard drive are automatically backed up to cloud storage.Fortunately there are some solutions for these problems that have worked for different people. After downloading the installbackupandsync.exe file from Google, right-click on that file and select “run as administrator.Delete the Drive cache on your computer, open the folder%UserProfile%AppDataLocalGoogle and delete the subfolder named “Drive.” This will not delete any data on Google Drive, only temporary cache files stored in the Drive folder. An empty Drive folder will be created when it’s needed.Uninstall Backup and Sync, re-start your computer, and re-install Backup and Sync.Google provides a that details solutions to these Backup and Sync problems.One or more of them may cure your Backup and Sync issue, too.
Are you using Google's Backup and Sync, Microsoft OneDrive, or Dropbox as part of a backup regimen? Your thoughts on this topic are welcome. Post your comment or question below.
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